And last, but not least, Young Kimaro. As an aspiring columnist, I have always admired the lucidity, pragmatism and humor of her writing in the Daily News. Also: she's cool peeps. She remembered to Big Up Kate Bomz (the hidden factor) for pushing like a demon to make sure she was here to support, organize and respond to Speakers for the event. Tech moment: Kate Bomz was actually online and managed to respond live.
Technology. Education. Development. x. Dar es Salaam. That's what's up.
Young Kimaro is hypnotically soft-spoken and I am tired, so forgive me if I don't do justice to her presentation. She started with illustrations from the tourism sector. We are understandably proud of our rich natural resources, but until she started breaking it down for me I did not think too deeply about how our relatively poor services are compromizing our tourism trade and making us uncompetitive in a world chock-a-block full of gorgeous places to visit. And that's just one sector.
"What if we all did what we do...better. every day, every week, every month, every year."
Young took us from the ideal to the applicable through the tool of Client Focus. And she broke. it. down. For the first time, the comparison with Asian Tigers- which never fails to annoy me because of the implicit historical insensitivity- made sense to me. She was so much better at giving me a credible explanation of the hidden factors that propelled them forward than anyone I have come across to date.
Told you she was pragmatic. Watch out for the soft-spoken ones.